Home Pro Heroes 6/17/2024

Home Pro Heroes

June 17, 2024

newsletter-title

Welcome To Home Pro Heros

Trivia Question❓

What is the purpose of a sump pump in a home's basement?

Answer at the bottom of the newsletter

Client Communication and Feedback

Effective client communication and feedback are paramount for the growth and success of any home service business. Establishing clear channels of communication and actively seeking feedback from clients can significantly enhance customer satisfaction, improve service quality, and drive business growth.


Firstly, maintaining open and transparent communication with clients is crucial. This includes promptly addressing client inquiries, providing regular updates on project progress, and ensuring that clients are informed about any changes or delays. Clear communication builds trust and fosters positive relationships with clients, leading to repeat business and referrals.


Furthermore, gathering customer feedback through surveys, reviews, and testimonials is invaluable. Feedback allows businesses to gain insights into client preferences, expectations, and areas for improvement. Conducting surveys after service completion or periodically seeking feedback through email or phone calls can provide valuable data for identifying strengths and weaknesses in service delivery.


Implementing feedback loops is another essential aspect. This involves analyzing client feedback, identifying recurring issues or patterns, and taking corrective actions to address them. Whether it's refining service processes, training staff, or introducing new services based on client suggestions, feedback loops enable continuous improvement and innovation within the business.


Using client input to improve services and processes is a proactive approach to meeting client needs and exceeding expectations. Businesses can leverage feedback to tailor services, enhance customer experiences, and differentiate themselves from competitors. By listening to clients, implementing their suggestions, and consistently delivering exceptional service, home service businesses can foster loyalty, attract new customers, and ultimately drive growth and success.

Do you own commercial / investment property?

Attention commercial / investment property owners:

How would you like $180,000 back from the government and $52,000 back from your property taxes?

Thanks to the Tax Reform Act of 1986, we have uncovered over $500 million in specialized tax incentives for commercial property owners all over the country and you can claim your share.

Your CPA may not know about these strategies, but they will love the results.

The IRS itself has publicly stated that this is a lucrative tax strategy that should be used on almost every major purchase of commercial real estate.

Did you know that each system of your building plumbing, electrical, HVAC, etc has its own depreciation schedule? Would you rather have your money back in 39 years, or in five years? 

90% of commercial / investment property buildings qualify for this accelerated strategy. It's kind of like selling your wife's entire closet sight unseen, versus taking inventory of every pair of expensive shoes, which do you think would make you more money? Our average property owners getting over $180,000 back in their pocket.

If you don't use strategy number two, it is kind of like paying full sticker price for our new car without asking any questions or trying to negotiate your way too smart for that.

Yet most CPAs prepare your property taxes the exact same way.
Our average property owners getting back $52,000 from their property tax bill.

Register for the live training and learn how we've saved commercial property owners just like you over $500 million over the last 15 years & we only get paid a percentage of the money we put back in your pocket. 

Register HERE

💡 Answer to Trivia Question:

 A sump pump is installed in basements to prevent flooding by pumping out excess water from the sump pit during heavy rainfall or groundwater infiltration.

See You Wednesday!


The Home Pro Heros Team